Frequently Asked Questions

Maybe you've just started looking for a bath bench or shower chair and your search has led you here. Eagle Health has FAQ videos to assist you in making the right choice for someone in need. Our FAQ section answers questions like these:

• What makes your products better/different?

• Where else can I purchase your products?

• What should I do if I would like to return a product?

• How do I register the product warranty?

• What is the warranty for your products?

• If my bench is not long enough in length, how can I make it longer?

• If my bench is too short in height, how can I make it taller?

• What should I do if my transfer bench seat does not slide as smoothly as before?

• I've just assembled my sliding bench, but the seat will not lock at the ends of the sliding rails. What should I do?

• What should I do if my bench is assembled correctly and the seat used to lock at the ends of the sliding rails but does not anymore?

• What should I do if the swivel portion of my swivel seat does not lock anymore?

• Do your sliding transfer benches only face one direction? Or can they be assembled to face either direction?

• Do you make customized seats or transfer benches?

• Do your products contain latex?

• Can your cut-out seats be used for over-the-toilet use?

• How do I clean your products?

• How do I install armrests on my transfer bench or shower chair?

• How do I install the middle legs on a Toilet-to-Tub Transfer Bench?

Click here for answers to all your questions and start buying today!